465bd's Privacy Policy
Your personal information is of the utmost importance to us. This policy explains how we collect, use, and protect your information.
465bd is fully committed to protecting the privacy of users in Bangladesh. This Privacy Policy ("Policy") explains how the personal information you provide, or that we collect, while using the 465bd platform is processed. By using this platform, you are agreeing to the terms of this Policy.
Our services are available to those aged 21 and over only. We do not knowingly collect information from minors; if any such information comes to our attention, it will be deleted immediately.
This policy may be updated at any time. For significant changes, we will post a notice on the platform and update the date at the top of the page.
Data Collection
We collect various types of information when you register, log in, and use services on the 465bd platform. The categories of information collected are described in detail below.
1.1 Information You Provide Directly
Information you provide yourself:
- Full name, date of birth, and national ID number (for age verification)
- Mobile number and email address
- Payment information — bKash, Nagad, Rocket, Upay, or bank account details
- Login credentials (username and password — encrypted before storage)
- Any information provided when contacting support
1.2 Automatically Collected Information
The following information is collected automatically while you use the platform:
- IP address and device identifiers
- Browser type, version, and operating system
- Date, time, and duration of access to the platform
- Record of pages visited and links clicked
- Transaction history — deposits, withdrawals, and betting activity
- Gaming activity logs
1.3 Information Received from Third Parties
In some cases, we may verify your information through payment processors or identity verification agencies. Only the necessary information is used in such cases.
Data Use
465bd uses your information only for legitimate purposes. The purposes for which we use your data are outlined below:
2.1 Service Delivery and Operations
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Applying bonuses and promotional offers
- Managing the VIP program
- Delivering gaming services without interruption
2.2 Security and Compliance
- Detecting and preventing fraudulent activity
- Ensuring account security
- Verifying age (for those aged 21 and over only)
- Implementing responsible gaming policies
- Meeting applicable legal obligations
2.3 Support and Communication
- Providing 24/7 live chat and email support
- Sending important account-related notifications
- Sending transaction confirmation messages
2.4 Platform Improvement
- Analysing and improving the user experience
- Identifying and resolving technical issues
- Planning new features and services
We never sell your personal information to third parties for advertising purposes.
Data Storage & Security
465bd uses industry-standard technology and processes to protect your information. Our security measures are described below:
3.1 Technical Safeguards
- SSL Encryption: All data transfers on the platform are encrypted using TLS/SSL technology.
- Password Hashing: Your password is never stored in plain text — strong hashing algorithms are used.
- Firewall & Intrusion Detection: Advanced security measures are active at the server level.
- Data Backup: Regular backups are maintained to prevent data loss.
- Access Control: Only authorised staff can access specific user information.
3.2 Organisational Safeguards
- Staff receive regular privacy and security training.
- Access to data is limited on a need-to-know basis.
- A rapid response plan is in place in the event of a security breach.
3.3 Your Responsibilities
We provide a high level of protection, but you also have a role to play in keeping your account secure:
- Use a strong and unique password.
- Do not share your login details with anyone.
- Report any suspicious activity to us immediately.
- Always log out after use.
Data Sharing
465bd never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances described below:
4.1 Service Provider Partners
We work with trusted technology partners to deliver specific services, such as:
- Payment processors (bKash, Nagad, Rocket, Upay, and banking services)
- Identity verification agencies
- Game software providers (PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, etc.)
- Technology and hosting service providers
These partners may only use the information for the purpose of delivering the specified service and are legally obligated to comply with our privacy standards.
4.2 Legal Obligations
We may disclose information in the following circumstances:
- To comply with a valid court order or government directive
- To assist in the investigation of fraud or criminal activity
- To protect the safety of other users or the general public
- To protect and enforce our legal rights
4.3 Business Changes
In the event of a business merger, acquisition, or asset transfer, user information may form part of the transferred assets. In such circumstances, we will notify you in advance and the new entity will comply with the terms of this privacy policy.
We never disclose your information to advertisers, data brokers, or marketing agencies.
Cookie Policy
The 465bd platform uses cookies and similar tracking technologies to improve your browsing experience and help the platform function correctly.
5.1 Types of Cookies
Essential Cookies
These cookies are essential for the platform to operate. They maintain your login session, ensure security, and keep core functionality active. Disabling these cookies will prevent the platform from working correctly.
Functional Cookies
These cookies remember your preferences — such as language settings and display preferences — so you do not have to reconfigure them on each visit.
Analytics Cookies
These cookies help us understand how users interact with the platform. The data collected is anonymous and is used solely for service improvement.
5.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may cause some platform features to stop working correctly. Local storage and session storage can similarly be cleared from browser settings.
Your Rights
As a user of the 465bd platform, you have the following rights over your personal information:
6.1 Right of Access
You can find out at any time what information we hold about you and how it is being used. You can request a copy of this information by contacting the support team.
6.2 Right to Rectification
If any information we hold about you is incorrect, you can have it corrected. Some information can be changed directly from account settings; for other cases, please contact support.
6.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. Please note, however, that we are required to retain some information for a specified period to meet legal obligations (such as transaction records).
6.4 Right to Restrict Processing
You can object to certain types of data processing, particularly in the case of marketing communications. Contact support for this.
6.5 Right to Data Portability
You can request your data in a structured, commonly usable format (such as CSV).
6.6 How to Exercise Your Rights
To exercise any of the above rights, contact our support team via live chat or email. We will respond to your request within a reasonable time.
Your request will be processed after your identity is verified to ensure the security of your information.
Data Retention Period
We only store your data for as long as it is necessary or required to meet legal obligations.
7.1 Account Information
Your core account information is stored while your account is active. Even after an account is closed or deactivated, some information may be kept for a specified period as required by law.
7.2 Transaction Records
Records of financial transactions are stored long-term for legal and audit requirements. These records may also be used in fraud investigations and legal dispute resolution.
7.3 Support Communications
Records of your communications with the support team are stored for service quality improvement and dispute resolution.
7.4 Deletion Process
At the end of the retention period, data is securely deleted or anonymised so that it is no longer associated with any specific individual.
Minor Protection
465bd's services are for individuals aged 21 and above only. We strictly prohibit the collection or processing of data from minors.
8.1 Age Verification
Each user's age is verified at the time of registration. We may request additional identity documents if needed.
8.2 Discovery of a Minor's Data
If we become aware that data from a minor has been collected, that data will be deleted immediately and the associated account will be closed.
8.3 Notice for Parents
If you believe a minor has registered on this platform, please notify our support team immediately. We will take prompt action.
Policy Changes
465bd reserves the right to update this privacy policy in line with changes in technology, law, or business requirements.
9.1 Notification of Changes
For significant changes, we will display a notice on the platform and send a message to the registered email. For minor changes, updating the date at the top of the page will be considered sufficient notice.
9.2 Continued Use After Changes
Continued use of the platform after a policy change will be considered as your acceptance of the updated policy. If you do not agree with the updated policy, please stop using the platform and request account closure.
9.3 Previous Versions
We can provide previous versions of this policy if needed. Contact support for this.
Contact & Support
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our support team provides assistance in both Bengali and English.
10.1 Contact Methods
24/7 instant support. Click the chat button on the platform and ask your question in Bengali.
10.2 Request Processing
Upon receiving a privacy-related request, we will verify your identity and respond within a reasonable time. Complex requests may take longer — in such cases, we will let you know.
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